Why Emotional Intelligence?

A woman smiling and looking at her computer

Developing the emotional intelligence of both leaders and individual contributors is essential to enhancing productivity, engagement, and a positive company culture.

According to the World Economic Forum, Emotional Intelligence is now one of the

Top 10

most important job skills across every sector.

80%

The amount of turnover directly related to unsatisfactory relationships with one’s boss. Discovered by the Saratoga Institute after 20 years of research and 60,000 interviews.

Companies with high employee engagement had a 19% increase in operating income and

28%

growth in earnings per share. Conversely, companies with low levels of engagement saw operating income drop more than 32% and earnings per share decline 11%

Three businesswoman looking at papers together and smiling.

Emotionally Intelligent Leadership

Drive Employee Engagement

In 2012, Genos International assessed the emotional intelligence of 100 of IBM’s company leaders from the United States, Europe, Asia, and the Pacific. At the same time, Genos assessed the engagement of the 438 employees reporting to these leaders. The results of the study showed that leaders with a high emotional intelligence score had highly engaged employees, while leaders with lower emotional intelligence scores had employees who were either disengaged — or even actively disengaged. The Genos Leadership Model of Emotional Intelligence is an exceptionally effective way to both assess and develop the emotional intelligence and engagement of leaders as well as employees.

Emotionally Intelligent workforce

Build a Productive Workforce

Employees with higher demonstrated EI cooperate more effectively, adapt more quickly, and are more adept at solving problems. Emotionally intelligent salespeople sell more, emotionally intelligent leaders create healthier work environments, and emotionally intelligent contributors are more focused and engaged.

An EI and sales study conducted at L’Oréal found that employees with high EI skills outsold other salespeople by $91,370 on an annual basis, which resulted in a net revenue increase of $2,558,360. The turnover rate of the employees hired for their strong EI skills was 63% lower than that of the employees selected through a standard hiring procedure.

The Skillset of the Future

The most sought after employees in the new era of work are those who are adaptable and flexible - those who can connect, communicate and collaborate productively. In a world where technological innovation is increasingly replacing routine tasks and artificial intelligence is more incorporated into positions at all levels, emotional intelligence is the key differentiator between the best leaders and contributors and the rest.

In the age of automation and AI, Emotional Intelligence is a "must-have" skillset and demand is expected to increase six-fold over the coming years.(Capgemini)

Emotional Intelligence competencies can be measured and developed at all levels of an organization. Genos International offers an entire development-focused approach, including assessments and development programs for both leaders and contributors.

The Genos Advantage

Easy-to-use and designed for application in the workplace

Measures observable behaviors

Designed for development: including “before” and “after” measurements

Recognizes and measures the link between EI and Employee Engagement

Recognizes the context of the individual using the unique measurements of Importance, as well as Familiarity and Consistency measures

Leader-specific and Individual Contributor-specific assessments

Interactive and engaging Emotional Intelligence development programs

24/7 support through Genos University

Personal support through Genos North America

Inclusion in the global Genos Community of Certified Genos EI Practitioners

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