Genos Emotional Culture Index

Two coworkers are looking at an ipad together. The ECI graph showing positive and negative emotions is in the background, and in the foreground are the words "Do you know how your people are feeling right now?

Positive feelings at work have a ‘broaden and build’ effect, causing us to think more broadly, engage more deeply and perform better. Negative emotions have a ‘narrow and limiting’ effect, causing us to be more closed-minded, less engaging and poorer at performing. At a collective level, emotions impact the bottom line. Organizations where people feel, on average, valued, cared for, consulted, informed and understood financially outperform organizations where people feel, on average, stressed, worried, frustrated, concerned, confused and dismayed. In other words, in high performing organizations, employees are experiencing more positive emotions and fewer negative emotions than those in low performing organizations.

Use the Genos Emotional Culture Index to easily measure the emotional landscape of your workplace. Then make informed decisions about how to improve it.

What is the Genos Emotional Culture Index?

The ECI is a short survey that measures the levels of positive and negative emotions that staff is experiencing, along with responses to 2 qualitative questions around when staff feels they are at their most productive and at their least productive.

The Emotional Culture Index is customizable to any organization.

What does the ECI measure?

The Emotional Culture Index is designed to measure three dimensions of emotions at work:
Current state - How often people experience certain feelings at work.
Expected state - How often  people think it’s fair and reasonable to experience these feelings at work given the nature and context of the workplace.
Ideal state - How often people think they should ideally experience these feelings in the  workplace in order to be effective.

Use Cases for the ECI

A woman is presenting data.

As a tool to measure how staff is feeling: Since this has an impact on how staff performs, discovering how they are feeling is critical.

A group of people sit around a table discussing strategy.

As a tool to define action steps for staff development: The ECI provides a needs analysis for actions to enhance workplace culture, workplace performance, leadership, collaboration and engagement.

A group of people people look at a computer screen together, smiling and looking satisfied.

As a tool before and after assessments and development programs: Measure how staff is feeling before commencing assessments, action plans and development programs - and then conducting the ECI afterward to see changes.